商务英语口语大全 白金版PDF|Epub|txt|kindle电子书版本下载

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上篇 商务情景2

01 建立联系2

02与客户见面8

1．抵达机场Meeting at the Airport8

2．自我介绍与介绍他人 Self-Introduction&Introducing the Guests to others12

3．初次接触与进一步接触First and Further Contact17

4．初到公司Arriving at the Company19

5．安排约会Making an Appointment21

6．取消约会Canceling an Appointment24

7．告别Saying Good-bye25

03宴会宴请28

1．宴会邀请An Invitation to Dinner28

2．用餐At Dinner31

04商务谈判36

1．委托代理谈判Negotiating an Agency Agreement36

2．招标谈判Negotiations on Calling for a Bid40

3．贸易谈判Trade Negotiations43

4．解决抱怨的谈判Negotiations on Complaints47

5．商标谈判Negotiating Trade Marks50

6．讨价还价谈判Negotiating Prices54

05商务会议58

1．策划会议与执行任务 Planning Meetings and Carrying Out Tasks58

2．对策讨论会Problem-Solving Meeting63

3．业务伙伴会议Meeting with Business Partners67

4．工作总结会Review Meeting72

06商务旅行77

1．预订宾馆Reserving a Room77

2．取消宾馆预订Cancelling a Reservation80

3．登记入住Checking in82

4．客房服务Room Service85

5．投诉Complaint88

6．结账离店Checking out90

7．预订机票Booking a Ticket94

8．确认航班Confirming a Flight Reservation98

9．办理登机手续Checking in100

10．入境Irnnugration102

11．过海关At the Customs106

07商务休闲109

1．观光Sightseeing109

2．城市介绍City Introduction113

3．餐饮Eating and Drinking117

4．购物Purchasing120

5．听音乐会／看地方剧 Going to the Concert/Theater123

08进出口业务127

1．询价Inquiry127

2．报价Offer129

3．包装Packing131

4．价格Price135

5．支付条件Terms ofPayments137

6．装运Shipment140

7．保险 Insurance142

09合资合作145

1．代理Agency145

2．技术转让与技术合作 Technology Transfer and Cooperation149

3．兼并与收购Mergers and Acquisition153

4．投资合作Making Investment158

5．贸易合作International Trade161

10 日常事务168

1．安排会议Conference Arrangements168

2．客户预约To Make Appointments with Clients173

3．谈论工作Talk aboutWork176

4．接待来访To Receive Visitors180

5．产品介绍Introduction to Products182

6．预订Making a Reservation185

7．面试Interview189

8．处理投诉Settling Complaints192

9．下订单Placing an Order194

下篇 企业经营管理198

11 创建企业198

1．企业产权形式Forms ofBusiness Ownership198

2．公司类型Types ofCompanies202

3．商务计划Business Plan207

4．特许经营 Franchise211

12公司简介215

1．组织结构Organizational Structure215

2．参观厂房Visiting a Factory218

3．公司介绍Company Introduction221

4．部门介绍Department Introduction225

5．公司历史Company History230

6．公司员工Company Staff233

13企业战略237

1．公司责任Corporate Responsibility237

2．商务环境Business Environment241

3．工业间谍Industrial Espionage245

4．工作安全Workplace Safety249

5．办公设备Office Equipment254

14商务沟通257

1．展销会Exhibition257

2．广告 Advertisement261

3．商业媒体Business Media264

4．上下级沟通Negotiation with Superiors266

5．公司内部沟通 Internal Communication270

15人力资源278

1．人员招聘Recruitment278

2．领导素质Leadership Quality283

3．评价老板Comments on the Boss288

4．求职面试Job Interview290

5．招聘方式Recruitment Methods296

16市场营销304

1．市场调查Market Research304

2．营销战略Marketing Strategy306

3．产品介绍Product Presentation311

4．客户服务Customer Service316

5．质量控制 Quality Control319

6．产 品定价Pricing323

7．逾期付款Overdue Payment326

17生产运营329

1．公司采购 Corportate Procurement329

2．生产过程描述 Describing the Manufacturing Process333

3．包装与运输Packing and Shipping335

18公司金融338

1．预算与财务管理Budget and Financial Control338

2．财务报表 Financial Statements342

3．审计Audit347

4．信贷控制 Credit Control348

5．国际支付International Payment355

19电子商务363

1．网上购物Shopping On line363

2．信息技术Information Technology365

3．网上业务Business On line369

4．网站Website376

5．电子商务的优势Advantages ofE-commerce380

20 组织文化385

1．管理风格Management Style385

2．激励员工 StaffMotivation390

3．公司使命 Mission Statement394

4．公司价值观Corporate Value399

5．公司政策Corporate Policy404

6．公司文化Corporate Culture408