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饭店英语PDF|Epub|txt|kindle电子书版本下载
- 饶莉啦主编 著
- 出版社： 武汉市：武汉大学出版社
- ISBN：9787307055278
- 出版时间：2007
- 标注页数：293页
- 文件大小：10MB
- 文件页数：305页
- 主题词：饭店－英语－高等学校：技术学校－教材
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图书目录
Part One The Front Office3
Unit 1 Room Rese rvations3
Dialogue 1 A Long Distance Call Reservation3
Dialogue 2 A Group Reservation4
Dialogue 3 An Individual Reservation5
Unit 2 At the Reception Desk15
Dialogue 1 Registering an Individual Guest15
Dialogue 2 Receiving a Tour Group16
Dialogue 3 Extending Stay17
Unit 3 The Bellboy26
Dialogue 1 Showing a Guest to the Floor26
Dialogue 2 Introducing the Room Facilities27
Dialogue 3 Running Errands for the Guest28
Unit 4 The Cashier38
Dialogue 1 Exchanging Money38
Dialogue 2 Checking Out39
Dialogue 3 Paying with Credit Cards40
Unit 5 At the Business Center48
Dialogue 1 Mail Service48
Dialogue 2 Internet Service49
Dialogue 3 Sending a Fax50
Unit 6 Changing the Room58
Dialogue 1 Changing the Room58
Dialogue 2 It's Too Noisy59
Dialogue 3 A Room with A King-size Bed60
Part Two The Housekeeping Department71
Unit 1 Making up the Room71
Dialogue 1 Could You Do Our Room First Next Time71
Dialogue 2 What Time to Clean Your Room72
Dialogue 3 Turn-down Service73
Unit 2 Laundry Service83
Dialogue 1 Introducing Laundry Service83
Dialogue 2 Express Laundry Service84
Dialogue 3 In the Laundry85
Unit 3 Wake-up Call Service ＆ Special Service96
Dialogue 1 Wake-up Call Service96
Dialogue 2 Baby-sitting Service97
Dialogue 3 Preparing for a Birthday Party98
Unit 4 Miscellaneous Service108
Dialogue 1 Maintenance Service108
Dialogue 2 Complaints109
Dialogue 3 The Lost Diamond Earrings111
Part Three Food and Beverage Department123
Unit 1 Chinese Restaurant123
Dialogue 1 Reserving a Table123
Dialogue 2 At a Chinese Restaurant124
Dialogue 3 Chinese Cuisine125
Unit 2 Western Restaurant134
Dialogue 1 At a Western Restaurant134
Dialogue 2 Dining à la Carte135
Dialogue 3 Wine Sales136
Unit 3 Coffee Shop147
Dialogue 1 American-Style Breakfast147
Dialogue 2 A Light Lunch148
Dialogue 3 Afternoon Tea149
Unit 4 Dealing with Complaints158
Dialogue 1 Spilt Drinks158
Dialogue 2 Tough Steak159
Dialogue 3 Slow Service160
Part Four Shopping and Entertaining ServicesUnit 1 At the Shopping Arcade173
Dialogue 1 At the Souvenirs Counter173
Dialogue 2 Recommending the Four Treasures of the Study174
Dialogue 3 Showing a Toy175
Unit 2 At the Arts and Crafts Counter185
Dialogue 1 Introducing Jingdezhen Porcelain Ware185
Dialogue 2 Being interested in the Jewellery186
Dialogue 3 Carving a Name-seal187
Unit 3 Recreation Center196
Dialogue 1 At the Karaoke Bar196
Dialogue 2 At the Ball Room197
Dialogue 3 Enjoying Singing and Dancing198
Unit 4 Hair Dressing207
Dialogue 1 At the Barber's207
Dialogue 2 At the Hairdresser's208
Dialogue 3 At the Beauty Salon208
Unit 5 Sports217
Dialogue 1 At the Fitness Center217
Dialogue 2 At the Swimming Pool218
Dialogue 3 At the Gymnasium219
Unit 6 Entertainment Activities227
Dialogue 1 Foot Massage227
Dialogue 2 Head Massage227
Dialogue 3 Sauna228
Appendix238
Key to Exercises271
参考书目293