成功的项目管理 第3版 英文版PDF|Epub|txt|kindle电子书版本下载

成功的项目管理 第3版 英文版PDF格式电子书版下载

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Part 1 THE LIFE OF A PROJECT1

1 Project Management Concepts2

Attributes of a Project4

Project Life Cycle7

The Project Management Process10

Benefits of Project Management17

Summary18

Questions19

World Wide Web Exercises20

Case Study #1 A Not-for-Profit Organization20

Case Study #2 E-Commerce for a Small Supermarket22

2 Needs Identification24

Needs Identification26

Project Selection27

Preparing a Request for Proposal30

Soliciting Proposals36

Summary38

Questions39

World Wide Web Exercises39

Case Study #1 A Midsize Pharmaceutical Company40

Case Study #2 Transportation Improvements42

3 Proposed Solutions46

Pre-RFP/Proposal Marketing49

Bid/No-Bid Decision50

Developing a Winning Proposal53

Proposal Preparation54

Proposal Contents55

Technical Section55

Management Section57

Cost Section58

Pricing Considerations60

Proposal Submission and Follow-up61

Customer Evaluation of Proposals62

Types of Contracts64

Fixed-Price Contracts66

Cost-Reimbursement Contracts66

Contract Provisions67

Summary69

Questions71

World Wide Web Exercises71

Case Study #1 Medical Information Systems72

Case Study #2 Wedding Planner73

4 The Project76

Planning the Project78

Managing Risk80

Risk Identification80

Risk Assessment81

Risk Response Planning82

Risk Monitoring83

Performing the Project83

Controlling the Project84

Terminating the Project87

Internal Postproject Evaluation90

Customer Feedback92

Early Project Termination95

Summary96

Questions97

World Wide Web Exercises98

Case Study # 1 An Electronics Manufacturing Company98

Case Study #2 Factory Expansion Project99

Part 2 PROJECT PLANNING AND CONTROL103

5 Planning104

Project Objective106

Work Breakdown Structure107

Responsibility Matrix110

Defining Activities110

Developing the Network Plan112

Network Principles114

Preparing the Network Diagram120

Planning for Information Systems Development123

An IS Example：Internet Applications Development for ABC Office Designs126

Project Management Software130

Summary132

Questions133

World Wide Web Exercises134

Case Study # 1 A Not-for-Profit Medical Research Center135

Case Study #2 TheWedding136

Appendix Microsoft Project139

6 Scheduling146

Activity Duration Estimates148

Project Start and Finish Times151

Schedule Calculations152

Earliest Start and Finish Times153

Latest Start and Finish Times155

Total Slack159

Critical Path161

Free Slack163

Scheduling for Information Systems Development165

An IS Example：Internet Applications Development for ABC Office Designs（Continued）167

Project Management Software169

Summary173

Questions175

World Wide Web Exercises179

Case Study # 1 A Not-for-Profit Medical Research Center181

Case Study # 2 The Wedding181

Appendix #1 Probability Considerations182

Appendix #2 The Microsoft Project193

7 Schedule Control198

Project Control Process200

Effects ofActual Schedule Performance203

Incorporating Project Changes Into the Schedule204

Updating the Project Schedule205

Approaches to Schedule Control207

Schedule Control for Information Systems Development211

An IS Example：Internet Applications Development for ABC Office Designs（Continued）212

Project Management Software213

Summary214

Questions216

World Wide Web Exercises217

Case Study #1 A Not-for-Proft Medical Research Center218

Case Study #2 The Wedding218

Appendix #1 Time-Cost Trade-Off219

Appendix #2 Microsoft Project223

8 Resource Considerations228

Resource-Constrained Planning230

Planned Resource Utilization231

Resource Leveling233

Resource-Limited Scheduling235

Project Management Software240

Summary241

Questions242

World Wide Web Exercises243

Case Study # 1 A Not-for-Profit Medical Research Center243

Case Study # 2 The Wedding243

Appendix Microsoft Project244

9 Cost Planning and Performance252

Project Cost Estimates254

Project Budgeting256

Allocating the Total Budgeted Cost256

Developing the Cumulative Budgeted Cost258

Determining Actual Cost259

Actual Cost259

Committed Cost260

Comparing Actual Cost to Budgeted Cost261

Determining the Value of Work Performed262

Cost Performance Analysis264

Cost Performance Index266

CostVariance268

Cost Forecasting268

Cost Control270

Managing Cash Flow271

Project Management Software273

Summary274

Questions275

World Wide Web Exercises277

Case Study # 1 A Not-for-Profit Medical Research Center277

Case Study # 2 The Wedding278

Appendix Microsoft Project279

Part 3 PEOPLE：THE KEY TO PROJECT SUCCESS289

10 The Project Manager290

Responsibilities of the Project Manager292

Planning292

Organizing293

Controlling293

Skills of the Project Manager293

Leadership Ability294

Ability to Develop People297

Communication Skills300

Interpersonal Skills301

Ability to Handle Stress303

Problem-Solving Skills303

Time Management Skills304

Developing the Skills Needed to be a Project Manager304

Delegation306

Managing Change309

Sunuttary314

Questions315

World Wide Web Exercises316

Case Study #1 Codcuword316

Case Study #2 A Growing E-Business Company318

11 The Project Team322

Project Team Development and Effectiveness324

Stages of Team Development and Growth324

The Effective Project Team328

Barriers to Team Effectiveness331

Being an Effective Team Member333

Team Building335

Ethical Behavior337

Conflict on Projects339

Sources of Conflict339

Handling Conflict341

Problem Solving343

A Nine-Step Approach to Problem Solving343

Brainstorming346

Time Management347

Sunnnary350

Questions351

World Wide Web Exercises352

Case Study #1 RD Processing352

Case Study #2 Team Problems354

12 Project Communication and Documentation358

Personal Communication360

Oral Communication360

Written Communication362

Effective Listening362

Meetings363

Types of Project Meetings364

Effective Meetings368

Presentations373

Preparing for the Presentation373

Delivering the Presentation374

Reports375

Types ofProject Reports375

Preparing Useful Reports377

Project Documentation and Controlling Changes378

Summary380

Questions382

World Wide Web Exercises382

Case Study #1 Office Communications383

Case Study #2 International Communications384

13 Types of Project Organizations388

Functional-Type Organization390

Project-Type Organization393

Matrix-Type Organization395

Advantages and Disadvantages399

Functional Organization Structure399

Project Organization Structure400

Matrix Organization Structure402

Summary403

Questions405

World Wide Web Exercises405

Case Study #1 Multi Projects406

Case Study #2 Manufacturing Divisions408

Appendix A Project Management Software413

Project Management Software Features413

Criteria for Selecting Project Management Software417

Advantages of Using Project Management Software419

Concerns about Using Project Management Software420

Project Management Software Vendors421

Summary422

Questions422

World Wide Web Exercises422

Appendix B Project Management Organizations423

Appendix C Project Management World Wide Web Sites424

Appendix D Abbreviations426

References427

Reinforce Your Learning Answers433

Glossary452

Index457